Summary of report content
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Access to Mental Health Services
Healthwatch North Yorkshire
Date of publication
Monday, 4 February, 2019
Date evidence capture began
Monday, 3 September, 2018
Date evidence capture finished
Friday, 28 December, 2018
Type of report
Communication between staff and patients
Consent to care and treatment
Continuity of care
Quality of care
Quality of treatment
Waiting times and lists for treatment
Healthwatch reference number
Was the work undertaken at the request of another organisation?
What type of organisation requested the work
Voluntary and Community Sector
If this work has been done in partnership, who is the partner?
Harrogate Service User and Carer Involvement Group
Primary research method used
How was the information collected?
If an Enter and View methodology was applied, was the visit announced or unannounced?
Mental health services
Community mental health team (CMHT)
Mental health crisis service
Number of people who shared their views
Specific ethnicity if known
Does the information include public's views?
Does the information include carer's, friend's or relative's views?
Does the information include staff's views?
Does the information include other people's views?
What was the main sentiment of the people who shared their views?
Were recommendations made by local Healthwatch in the report?
Does the information contain a response from a provider?
Is there evidence of impact in the report?
Is there evidence of impact external to the report?