Summary of report content
Healthwatch Rochdale held stakeholder engagement workshop events to help improve their service and understand the expectations of Healthwatch Rochdale on local organisations. They measured the views of stakeholders in relation to their awareness about Healthwatch Rochdale, their impressions about Healthwatch, their ability to understand and identify Healthwatch Rochdale’s work and how well did Healthwatch Rochdale engage and communicate.
They received survey responses from six local organisations across Rochdale Borough. Overall the responses were very positive and the main areas of follow up identified included:
Better information sharing
Better partnership working
More awareness raising need by Healthwatch Rochdale
Independence WE ARE NOT PALS
Promote co production
Hold commissioners to account more
The engagement workshop was attended by representatives from 22 organisations. Following their feedback, Healthwatch staff provided an extensive update on their role and corrected any wrong perceptions and myths which had been highlighted during the discussions. Nineteen attendees also completed a pledge form to say how they are going to support the role of Healthwatch Rochdale over the next 12 months.
The report highlights recommendations, action plan and the next steps for Healthwatch Rochdale.