1000 Voices

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Summary of report content

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General details

Report title 
1000 Voices
Local Healthwatch 
Healthwatch Buckinghamshire
Date of publication 
Friday, 16 June, 2017
Date evidence capture began 
Thursday, 1 December, 2016
Date evidence capture finished 
Monday, 1 May, 2017
Type of report 
Other
Patient experience
Key themes 
Booking appointments
Quality of treatment
Staff attitudes
Waiting time to be seen once arrived at appointment
Waiting times and lists for treatment
Healthwatch reference number 
HW-12

Methodology and approach

Was the work undertaken at the request of another organisation? 
No
Primary research method used 
User stories
How was the information collected? 
Website Feedback

Details of health and care services included in the report

Primary care services 
GP practice
Secondary care services 
Acute services with overnight beds
Acute services without overnight beds / listed acute services with or without overnight beds
Appointments
Inpatient care
Social care services 
Extra care housing services
Nursing care home
Residential care home

Details of people who shared their views

Number of people who shared their views 
1000
Age group 
All
Gender 
All
Does the information include public's views? 
Yes
Does the information include carer's, friend's or relative's views? 
Yes
Does the information include staff's views? 
No
Does the information include other people's views? 
Yes
What was the main sentiment of the people who shared their views? 
Mixed

Outcomes and impact

Were recommendations made by local Healthwatch in the report? 
No
Does the information contain a response from a provider? 
No
Is there evidence of impact in the report? 
Yes
Is there evidence of impact external to the report? 
Not known
What type of impact was determined? 
Implied Impact
Network related impact

Network Impact
Relationships that exist locally, regionally, nationally have benefited from the work undertaken in the report
 
Implied Impact
Where it is implied that change may occur in the future as a result of Healthwatch work. This can be implied in a provider  response, press release or other source. Implied impact can become tangible impact once change has occurred.
 
Tangible Impact
There is evidence of change that can be directly attributed to Healthwatch work undertaken in the report.