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Your spotlight on health and social care services


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"I can't see my preferred GP"

The NHS constitution gives people the right to see the GP of their choice, and calls on practices to comply where possible. Yet reports suggest patients' preferences are often not met.

For example

Healthwatch Surrey found that a third of patients from across the county were either ‘rarely’ or ‘never’ able to see their own family doctor.

Healthwatch Liverpool found that a fifth of patients are not even being given the opportunity to specify the gender of GP they want to see, resulting in people not seeking medical attention for sensitive issues.

'There weren't any appointments and I didn't want to see another doctor or else I would have to say everything all over again. I tried to explain this but they wouldn't listen to me so I ended up with a gap in my anti-depressants.'

Respondent to Healthwatch Warwickshire