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Your spotlight on health and social care services


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Develop an effective Healthwatch England

To build and develop an effective learning and values based Healthwatch England.

What are our objectives?

  • To continue to develop ways of working that deliver value for money.
  • To develop a new long-term strategy for Healthwatch England.
  • To support our Committee to deliver its statutory functions.
  • To continue to build and maximise the capacity of our organisation.

What do we plan to do?

  •  Continue to work closely and effectively with the CQC and to share resources.
  • Create a strategy which takes into account the views of the public and other stakeholders.
  • Provide our Committee with the information it needs to make decisions, measure its impact on health and social care services, and make the most of its expertise.
  • Develop and test new ways of working that maximise the potential of our new organisational structure.
  • Identify a way to ensure that equality, diversity and human rights underpin everything that we do.
  • Ensure we develop staff skills to help deliver our business plan and ensure that organisational learning is captured and used.

What will be the impact?

  • We will gain further efficiencies by sharing more resources and systems with the CQC.
  • Our strategy will enable us to focus on the issues of greatest importance to people.
  • The Committee will continue to make informed, transparent decisions, and to maximise its contribution to our cause.
  • We will see the benefits of our organisational structure, work efficiently, and deliver value for money.
  • We will deliver our Public Sector Equality Duties.
  • Our staff team will have the skills it needs, and good opportunities for development.