If you’ve been receiving care in hospital there can be lots to think about when you’re getting ready to leave, such as any support you will need to help you manage your health and wellbeing.
During the coronavirus pandemic the usual processes hospitals follow to discharge you from their care changed to help free up beds. Because of this, if you’ve been in hospital recently you should have:
- been discharged within two hours, once you no longer need hospital care
- had your care and support needs assessed once you have left hospital
- been moved to the first available bed in a care home, if you cannot go home
- had any further care or support you need fully funded by the NHS
While these changes have successfully got people out of hospital and helped the NHS manage the demand created by coronavirus, we don’t know how the new processes are working for both patients, their families and healthcare professionals.
Complete the survey
Whether you're a patient or a carer (both paid or unpaid) we want to hear from you. Please tell us your experience in our confidential online survey to help improve care for you and your loved ones.
Why should you share your experiences of care?
NHS and social care staff are doing everything they can to support people through this pandemic, but they need your help to spot issues to make sure everyone receives good care.
We’re working with the British Red Cross to listen to your experiences of leaving hospital, so we can help the NHS and social care services understand how the changes brought in during COVID-19 are affecting people’s health and wellbeing - both positively and negatively.
This is why we launched our campaign #BecauseWeAllCare, to encourage everyone to support the NHS recover by providing feedback about health services.
Have you got questions about leaving hospital?
If you or your loved one is currently in hospital, find out what you should expect when being discharged in our advice and information article about leaving hospital.