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News and reports

Two women sitting outside an emergency department
Our response to the launch of NHS England's consultation on A&E performance measures
NHS England want to hear from patients, clinicians and the public on their proposed set of performance measures for A&E.
15 December 2020
Response
dentist using tools to help check a patients mouth
COVID-19 pandemic pushes NHS dentistry to crisis point, finds new report
Healthwatch England calls for action to address widespread issues with access to NHS dental care following an unprecedented surge in concerns.
9 December 2020
News
Dentistry tools on a tray
Dentistry and the impact of COVID-19
In our latest briefing, we share what over 1,300 people have told us about their experience of NHS dentistry during July and September 2020.
9 December 2020
News
Man and woman looking at Healthwatch leaflets
International Volunteer Day: Celebrating our volunteers
We celebrate diversity across our network of volunteers, and the difference people are making in their communities.
5 December 2020
Blog
Two women sitting outside an emergency department
"Poorly-handled discharge can have a huge impact on patients": Our response to CQC's inpatient survey
Our National Director, Imelda Redmond, responds to CQC’s COVID-19 inpatient survey, highlighting the importance of getting discharge right for patients and their loved ones.
19 November 2020
Response
Doctor and senior man wearing facemasks during coronavirus outbreak.
Learning the lesson from COVID-19: Read our response to a new House of Lords report
A new report from the House of Lords Public Services Committee set out several issues with the UK's approach to delivering public services, which the report calls on the Government to address as a matter of urgency.
13 November 2020
Response
Sheila and Wendy
15 step challenge: What kind of care can you expect when walking onto a hospital ward?
Two volunteers from Healthwatch Northamptonshire worked with a local hospital to make real changes for the patients. Find out why this important work won them a 2020 Healthwatch network award.
9 November 2020
Blog
A man and a woman stand in a courtyard
Working together to help improve the lives of people with dementia and their carers
Find out how Healthwatch Wiltshire worked with other organisations to improve dementia care, winning them the awards for 'The impact we make with partners' at this year's Healthwatch network awards.
9 November 2020
Blog
Healthwatch Leeds team stood two meters apart from each other
How people's experiences of care improved mental health crisis support
Healthwatch Leeds used people’s experiences of mental health crisis support to improve services for those who need them. The impact of this work has won them a 2020 Healthwatch Network Award.
9 November 2020
Blog
Healthwatch network awards
Healthwatch network award winners 2020 announced
We celebrated the huge contribution made by local Healthwatch staff and volunteers at Healthwatch Network Awards 2020. Find out who won.
5 November 2020
News
Woman smiling at camera
Over 55s least likely to think care has improved over the pandemic
We are calling on people over 55 to share their experiences to help improve support after research indicates that they are the least likely to believe care has improved during the COVID-19 pandemic.
28 October 2020
News
Doctor and senior woman wearing facemasks during coronavirus pandemic.
Hospital discharge must be improved to manage COVID-19 second peak
Our research shows significant numbers of people are not receiving follow-up support after being discharged from hospital under new policy, leading to unmet needs. Find out more in our joint report with the British Red Cross.
27 October 2020
News
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