What have people told us about health and social care
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.
13 November 2019
People share what a good A&E experience looks like
Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.
31 October 2019
New official figures released on people’s experiences of A&E
Today the CQC published results from its patient experience survey of accident and emergency departments. Read our response.
23 October 2019
Our response to CQC's State of Care report for 2018/19
Care Quality Commission's report today shows 'perfect storm' brewing for people using mental health and learning disability services.
15 October 2019
How one man helped make cancer care better by sharing his experience
Before he sadly passed away in May 2019, Mike Chapman went out of his way to use his experience to help make care better for people affected by cancer. Mike was recognised for his outstanding achievement at the Healthwatch Network Awards 2019.
11 October 2019
What impact does baby loss have on people’s mental health? Jennifer* and Alex* share their stories.
In our blog for Baby Loss Awareness Week, people share their experience of baby loss, the impact it had on their mental health and the support they wish they’d received.
11 October 2019
Understanding the impact of miscarriage on your mental health – Beth* and Fatima* share their stories
Last year, thousands of women told us about their experiences of mental health problems during and after pregnancy – including those who lost their babies. As part of Baby Loss Awareness Week, we're sharing stories people have shared.
9 October 2019
What impact does baby loss have on people’s mental health? Leanne* shares her story.
For Baby Loss Awareness Week, we're sharing stories people have shared about the impact that miscarriage and stillbirth had on their mental health, and how the support given to parents should improve.
7 October 2019
Healthwatch 2019 Network Award Winners announced
Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.
2 October 2019
More focus needed on how people travel to and from NHS services
Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.
2 October 2019
Our response to the Local Government and Social Care Ombudsman's annual review of adult social care complaints
The Local Government and Social Care Ombudsman's Annual Review of Adult Social Care Complaints has revealed it is investigating a greater proportion of complaints than previous years. Read our response in full.
19 September 2019