News and reports | Healthwatch

Man in a white lab cost vaccinating a woman.

NHS sets plan to improve GP access

The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.

15 October 2021

Male patient sitting on a hospital bed and talking to a male doctor. Both are wearing face masks.

People living in the poorest areas waiting longer for hospital treatment

The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment

27 September 2021

A women is having a biopsy in a hospital

Are you or your loved one waiting for hospital care? Share you views

Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.

6 September 2021

Young female pharmacist. She is wearing a white lab coat and orange shirt. Her hair is tied back. She is holding a tablet.

COVID-19: What can pharmacists learn from people’s experiences of services?

Are you a pharmacist? Find out what the public thought worked well, and what could have been better when it came to the support you provided during the pandemic.

Woman wearing a headscarf standing outside

Your views helped improve non-emergency patient transport services

NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.

Colleagues presenting

What's the point? Nothing ever changes

You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.

CEO woman speaking

Imelda Redmond is stepping down after leading Healthwatch England for four and half years

Healthwatch England National Director Imelda Redmond CBE has announced she will be stepping down from her role this autumn after four and half years leading the organisation.

Woman standing in front of a window holding a tea

Holistic welfare checks part of updated hospital discharge guidance

The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.

Man speaking to receptionist at GP surgery

Patient data is crucial for the planning of health services - and so is building trust in how the NHS uses it.

The NHS’s plans to better use data held by GPs to support planning services and research has sparked a lot of discussion in recent weeks. We have been sharing your views to help shape the debate.

Man in a white lab cost vaccinating a woman.

COVID-19 vaccine round-up: access, attitudes and experiences

Thousands of people shared their experiences of the COVID-19 vaccine with us. Find out what you told us and how we made sure your views were heard.

man making a phone call

Focus on NHS Admin is needed to improve people’s experiences of care

In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.

Sir Robert Francis QC

Healthwatch England Chair reappointed for a three-year term

The Cabinet Office has announced that the term of our current Chair, Sir Robert Francis QC, has been extended until June 2024.

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