A man in a care home
What have people told us about health and social care
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.
13 November 2019
News
Ambulance outside A&E
People share what a good A&E experience looks like
Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.
31 October 2019
News
A women standing in front of an ambulance
New official figures released on people’s experiences of A&E
Today the CQC published results from its patient experience survey of accident and emergency departments. Read our response.
23 October 2019
Response
An older man in a brown check blazer and glasses, sitting down in a community hall.
Our response to CQC's State of Care report for 2018/19
Care Quality Commission's report today shows 'perfect storm' brewing for people using mental health and learning disability services.
15 October 2019
Response
Mike Chapman talking about his experiences
How one man helped make cancer care better by sharing his experience
Before he sadly passed away in May 2019, Mike Chapman went out of his way to use his experience to help make care better for people affected by cancer. Mike was recognised for his outstanding achievement at the Healthwatch Network Awards 2019.
11 October 2019
News
What impact does baby loss have on people’s mental health? Jennifer* and Alex* share their stories.
In our blog for Baby Loss Awareness Week, people share their experience of baby loss, the impact it had on their mental health and the support they wish they’d received.
11 October 2019
Blog
Baby loss awareness ribbon
Understanding the impact of miscarriage on your mental health – Beth* and Fatima* share their stories
Last year, thousands of women told us about their experiences of mental health problems during and after pregnancy – including those who lost their babies. As part of Baby Loss Awareness Week, we're sharing stories people have shared.
9 October 2019
Blog
Baby loss awareness ribbon
What impact does baby loss have on people’s mental health? Leanne* shares her story.
For Baby Loss Awareness Week, we're sharing stories people have shared about the impact that miscarriage and stillbirth had on their mental health, and how the support given to parents should improve.
7 October 2019
Blog
Healthwatch Network Awards 2019 winners
Healthwatch 2019 Network Award Winners announced
Find out about our celebration of the contribution made by local staff and volunteers who helped gather more than half a million people's views last year.
2 October 2019
News
Man on a train looking out of the window
More focus needed on how people travel to and from NHS services
Together with two leading charities, we are raising awareness of the issues people facing travelling to and from NHS services. We will be working with NHS England to support their new national review of the links between the NHS and local transport.
2 October 2019
News
Woman at health service standing at reception talking to staff member
Our response to the Local Government and Social Care Ombudsman's annual review of adult social care complaints
The Local Government and Social Care Ombudsman's Annual Review of Adult Social Care Complaints has revealed it is investigating a greater proportion of complaints than previous years. Read our response in full.
19 September 2019
Response
Three people in a hospital corridor. Two people speaking to a nurse
Our response to the Royal College of Nursing's campaign for safe staffing levels in England
The Royal College of Nursing has today launched a new campaign aimed a highlighting the need for safe staffing levels in England. Here we share our response.
17 September 2019
Response