People in waiting room
Do A&E performance measures improve patient experience?
Our latest research illustrates the chain of factors which impact on people’s experience in A&E. The purpose of our research is not to argue for or against replacing the current four-hour target, but to inform the ongoing debate surrounding NHS.
21 February 2020
Blog
Teenage girls taking part in first aid session.
Why I volunteer - four students explain why they got involved with Healthwatch
Volunteering is great way to make new friends, learn new skills and make a difference in your community. Find out why students Jo, Sophie, Poppy and Emma got involved with Healthwatch West Sussex.
11 February 2020
Blog
Young woman
What I've learnt as a student volunteer
Student Rebecca explains how volunteering has helped her put what she’s learnt at university into practice.
10 February 2020
Blog
Young woman sitting and talking to an older woman
Three steps to improve mental health support for young people
We spoke to 47 young people to find out how they want extra funding to be used, so they can access the mental health support they need.
5 February 2020
News
NHS extends testing of non-urgent care waiting times target changes
Read our response to the news that the testing of changes to the maximum waiting times for non-urgent treatment will be extended.
30 January 2020
Response
Man holding a baby
Our year 2018-19: How your views are helping to make care better
Over 336,000 people shared their views with Healthwatch about their experience of health and social care, including the changes that they would like to see made following the release of the NHS Long Term Plan. Take a look at last year's highlights.
29 January 2020
Blog
Front cover of report
Healthwatch England publishes 2019 annual report to Parliament
Sir Robert Francis QC, Chair of Healthwatch England has today laid our annual report to parliament, setting out to MPs and the Government the key issues people are feeding back about their experiences of health and care services in England.
29 January 2020
News
Sir Robert Francis QC
Hospitals need to do more to show people how they learn from complaints
Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.
15 January 2020
Blog
Women smiling in a hospital with the #SpeakUp2020 logo
What's your health or social care priority this year? #SpeakUp2020
Here's what people have already told us about their experiences of hospital care, mental health support and social care. #SpeakUp2020 and tell us about the changes that you would like to see.
14 January 2020
News
#SpeakUp2020 - How would you improve mental health services?
We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.
14 January 2020
Blog
Man smiling with #SpeakUp2020 logo
SpeakUp2020: Share your views and help make the NHS better
New campaign calls on the public to their experiences of NHS services to help make care better for all.
13 January 2020
News
A man and a women smiling
Thousands of people's views, all in one place
Our reports library tool aims to help you search thousands of reports produced by local Healthwatch. Take a look and tell us what you think so that we can make it the best it can be.
3 December 2019
News