News and reports | Healthwatch

Patient examined at dentist

BBC investigation on NHS dentistry - our response

A new investigation from BBC News and the British Dental Association has found nine in 10 NHS dental practices across the UK are not accepting new adult patients for treatment under the health service. Read our response.

Woman raising her hand in a meeting

The power of your feedback

It's easy to think that the feedback you give us doesn't make a difference. We want to show you how this isn't the case.

Woman supporting another woman

Long Covid: How is your feedback making care better?

The NHS has announced a new plan and more money to improve support for Long Covid. Find out how the experiences you shared helped make the difference.

Teenage boy and girl having conversation using Sign Language

Disabled people report being blocked from NHS care due to poor communications

Our new deep-dive analysis of people's experiences of healthcare communication is a stark reminder of why NHS England and the 42 new Integrated Care Systems need to ensure services abide by the Accessible Information Standard.

Hospital reception area

Are NHS waiting times pushing more people to go private?

Record NHS waiting times appear to be increasing the number of people paying for private care, according to a new BBC analysis. Read our response.

Dentistry tools on a tray

NHS acts on your feedback to improve dental care

Thanks to you, NHS England will take several steps to ensure better dental support for people with complex problems and improve the information for those trying to find an NHS dentist. Read our response.

Woman on the phone

Fall in patient satisfaction with GPs

The latest GP patient survey shows that overall satisfaction with services has fallen and more people are avoiding making an appointment. Read our response.

A hospital sign says 'outpatients waiting area'

Ian tells his mental health story. What's yours?

Ian shares his story of trying to access mental health support and its impact on his wellbeing. Do you have an account that NHS services could learn from?

A hospital sign says outpatient care

This is my mental health story. What’s yours?

Jo lives with mental health challenges, including depression and borderline personality disorder. They share their story of waiting for the right support and explain how the NHS could improve their life.

Young person speaking to a Doctor who is taking notes

Post pandemic: What are people telling us about mental health support?

Before the COVID-19 pandemic, we asked people about their experiences of getting mental health support. Three years on, we look at what has changed and the questions the NHS needs to answer.

Three women, including a medical professional, look at a chart.

Integrated Care Systems come into force today

A total of 42 new integrated care systems (ICS) come into force today. Read our response.

Blind man using phone to read something aloud

Digital health and care plan

Today, the Department for Health and Social Care has announced their plan for digital health and social care. Read our response.

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