Sir Robert Francis QC
Hospitals need to do more to show people how they learn from complaints
Sir Robert Francis QC explains how hospitals can cultivate public trust in complaints. Read more.
15 January 2020
Blog
Women smiling in a hospital with the #SpeakUp2020 logo
What's your health or social care priority this year? #SpeakUp2020
Here's what people have already told us about their experiences of hospital care, mental health support and social care. #SpeakUp2020 and tell us about the changes that you would like to see.
14 January 2020
News
#SpeakUp2020 - How would you improve mental health services?
We all love the NHS, but it can’t improve without our help. That’s why we’re asking people to share their experience of services, so care can be made better for everyone.
14 January 2020
Blog
Man smiling with #SpeakUp2020 logo
SpeakUp2020: Share your views and help make the NHS better
New campaign calls on the public to their experiences of NHS services to help make care better for all.
13 January 2020
News
A man and a women smiling
Thousands of people's views, all in one place
Our reports library tool aims to help you search thousands of reports produced by local Healthwatch. Take a look and tell us what you think so that we can make it the best it can be.
3 December 2019
News
A man in a care home
What have people told us about health and social care
Thousands of people share their experiences of health and care with Healthwatch every month. Download our briefing to find out the key issues people are raising about GPs, hospitals and other care services.
13 November 2019
News
Ambulance outside A&E
People share what a good A&E experience looks like
Our research shows that the public value a wide range of factors when it comes to good care in A&E, which is why we're working with the NHS to ensure new measures take people’s full experiences into consideration.
31 October 2019
News
A women standing in front of an ambulance
New official figures released on people’s experiences of A&E
Today the CQC published results from its patient experience survey of accident and emergency departments. Read our response.
23 October 2019
Response
An older man in a brown check blazer and glasses, sitting down in a community hall.
Our response to CQC's State of Care report for 2018/19
Care Quality Commission's report today shows 'perfect storm' brewing for people using mental health and learning disability services.
15 October 2019
Response
Mike Chapman talking about his experiences
How one man helped make cancer care better by sharing his experience
Before he sadly passed away in May 2019, Mike Chapman went out of his way to use his experience to help make care better for people affected by cancer. Mike was recognised for his outstanding achievement at the Healthwatch Network Awards 2019.
11 October 2019
News
What impact does baby loss have on people’s mental health? Jennifer* and Alex* share their stories.
In our blog for Baby Loss Awareness Week, people share their experience of baby loss, the impact it had on their mental health and the support they wish they’d received.
11 October 2019
Blog
Baby loss awareness ribbon
Understanding the impact of miscarriage on your mental health – Beth* and Fatima* share their stories
Last year, thousands of women told us about their experiences of mental health problems during and after pregnancy – including those who lost their babies. As part of Baby Loss Awareness Week, we're sharing stories people have shared.
9 October 2019
Blog