NHS sets plan to improve GP access
The NHS has published a plan for improving access to GP appointments for patients alongside supporting GPs and their teams.
15 October 2021
People living in the poorest areas waiting longer for hospital treatment
The King’s Fund and Healthwatch England jointly call for urgent action to address hospital waiting lists and improve patients’ experience of delays to treatment
27 September 2021
Are you or your loved one waiting for hospital care? Share you views
Millions of people have had their treatment delayed by the pandemic – are you one of them? We want to know if you’re getting the advice, information and support you need while you wait.
6 September 2021
COVID-19: What can pharmacists learn from people’s experiences of services?
Are you a pharmacist? Find out what the public thought worked well, and what could have been better when it came to the support you provided during the pandemic.
23 August 2021
Your views helped improve non-emergency patient transport services
NHS England has published a new report outlining changes to non-emergency patient transport services (NEPTS) and broader NHS transport support. Take a look at what the changes mean for you and your loved ones.
2 August 2021
What's the point? Nothing ever changes
You might think your feedback doesn’t have the power to change how health and social care services run. We want to show you how that isn’t the case.
28 July 2021
Imelda Redmond is stepping down after leading Healthwatch England for four and half years
Healthwatch England National Director Imelda Redmond CBE has announced she will be stepping down from her role this autumn after four and half years leading the organisation.
21 July 2021
Holistic welfare checks part of updated hospital discharge guidance
The Government has recently updated national hospital discharge guidance, taking on board our key recommendations. Take a look at what the improvements mean for you.
20 July 2021
Patient data is crucial for the planning of health services - and so is building trust in how the NHS uses it.
The NHS’s plans to better use data held by GPs to support planning services and research has sparked a lot of discussion in recent weeks. We have been sharing your views to help shape the debate.
20 July 2021
COVID-19 vaccine round-up: access, attitudes and experiences
Thousands of people shared their experiences of the COVID-19 vaccine with us. Find out what you told us and how we made sure your views were heard.
30 June 2021
Focus on NHS Admin is needed to improve people’s experiences of care
In partnership with Healthwatch and National Voices, new findings from The King's Fund highlight the critical role of administration in how people experience care.
24 June 2021