Our Annual Governance Statement 2014/15 Front Cover
Our Annual Governance Statement 2014/15
Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.
25 October 2015
Report
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Use of discharge checklists - Freedom of information request results
As part of our research into unsafe discharge from hospital and care settings we conducted a Freedom of Information Request in May 2015 of 164 hospital trusts.
10 August 2015
Report
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Our public Committee Meeting August 2015 supporting materials
Find out what happened at our public Committee Meeting.
5 August 2015
Report
Safely Home - What happens when people leave hospital and care settings? Report Front Cover showing the back of a man and a woman walking in a hospital corridor toward an exit door
Safely Home - what happens when people leave hospital and care settings
With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.
21 July 2015
Report
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Our Quality Statements
Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.
24 June 2015
Report
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State of Support - Local Healthwatch finances 2015/16
This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.
18 June 2015
Report
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Every complaint matters - a seven-point plan for the NHS and social care
Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.
15 June 2015
Report
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Our business plan 2015-16
Our business plan outlines how we plan to meet our strategic priorities from April 2015 to March 2016.
4 June 2015
Report
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Our accessibility policy
We are committed to making sure all our information is clear and accessible for everyone. Read our policy to find out how we will work to make this happen.
22 May 2015
Report
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Our public Committee meeting May 2015 - supporting materials
Find out what happened at our public Committee Meeting.
13 May 2015
Report
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Funding and support information for NHS Complaints Advocacy services - FOI results
Results from our Freedom of Information Request show care home residents and other social care users are not being given support to make a complaint about social care services.
15 March 2015
Report
Primary Care Report Front Cover showing a big speech mark in which there 5 images: a lady nurse, a mother with her son, a girl on a wheelchair, an ambulance driver and a nurse speaking to an elderly woman
Primary Care: A review of local Healthwatch reports
Find out what we found when our network spoke to more than 11,000 people and visited over 550 GP surgeries, pharmacies and opticians across the country.
13 March 2015
Report