Front cover of our strategy document
Shaping our future
We are now developing our strategy for 2018 - 2023. This consultation document sets out our proposals for our future direction.
8 November 2017
Report
Front cover of Healthwatch England annual report 2016-17
Our annual report 2016/17
Our network of 152 local Healthwatch published more than 1,745 reports in 2016-17, bringing together what people from across the community want from local care.
1 November 2017
Report
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National Information Board's vision for patients, carers and service users
The Government's National Information Board's has published its vision that sets out what the board aims to deliver by 2020.
25 October 2017
Report
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Our public Committee Meeting October 2017 supporting materials
Find out what happened at our public Committee Meeting.
25 October 2017
Report
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What do the numbers say about emergency readmissions to hospital?
As part of our work to understand people's experiences of leaving hospital, we have today published a new analysis of NHS emergency readmissions data
5 October 2017
Report
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What happens when people leave hospital and other care settings?
In the last two years, over 2,000 people have shared their experiences of leaving care with Healthwatch.
5 October 2017
Report
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Home care services: what people told Healthwatch about their experiences
Find out what people have been telling Healthwatch about their experiences of home care services in our new report.
24 August 2017
Report
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What's it like to live in a care home? Findings from the Healthwatch network
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.
10 August 2017
Report
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Our public Committee Meeting July 2017 supporting materials
Find out what happened at our public Committee Meeting.
31 July 2017
Report
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Making your voice count 2017
Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.
21 July 2017
Report
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Local complaints systems: how well are they working?
This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.
12 July 2017
Report
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Our complaints process
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
29 June 2017
Report