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People's experiences of primary care
Most people when surveyed say that they are satisfied with the care they get from primary care services, but this does not tell the full story.
22 December 2015
Report
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Maternity services: findings from the Healthwatch network
Our new report, published today, highlights five common concerns that people across England have shared with Healthwatch about maternity services.
15 December 2015
Report
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Maintaining independence guidance
This guide sets out advice for local Healthwatch on maintaining their independence and being accessible to all sections of the community.
4 December 2015
Report
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Our public Committee Meeting November 2015 - supporting materials
Find out what happened at our public Committee Meeting.
4 November 2015
Report
Healthwatch Annual Report 2014-15 Front Cover showing various images of different people
Our Annual Report 2014/15
Find out what we, along with the Healthwatch network, have achieved over the past year.
27 October 2015
Report
Our Annual Governance Statement 2014/15 Front Cover
Our Annual Governance Statement 2014/15
Find out more about the processes and procedures in place for Healthwatch to carry out its functions effectively.
25 October 2015
Report
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Use of discharge checklists - Freedom of information request results
As part of our research into unsafe discharge from hospital and care settings we conducted a Freedom of Information Request in May 2015 of 164 hospital trusts.
10 August 2015
Report
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Our public Committee Meeting August 2015 supporting materials
Find out what happened at our public Committee Meeting.
5 August 2015
Report
Safely Home - What happens when people leave hospital and care settings? Report Front Cover showing the back of a man and a woman walking in a hospital corridor toward an exit door
Safely Home - what happens when people leave hospital and care settings
With the help of 101 local Healthwatch, we heard from over 3,000 people who shared their stories with us about their experiences of the discharge process.
21 July 2015
Report
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Our Quality Statements
Each local Healthwatch works in an area with its own unique issues but there are specific statutory activities which every local Healthwatch must undertake and it is important that this work is consistent.
24 June 2015
Report
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State of Support - Local Healthwatch finances 2015/16
This report outlines the funding each local Healthwatch has received to deliver their statutory activities based on survey results from 148 local Healthwatch, working across 152 local authority areas.
18 June 2015
Report
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Every complaint matters - a seven-point plan for the NHS and social care
Our seven-point action plan to help ensure that the complaints system gives patients what they need and ensures the NHS and social care services can learn from their mistakes.
15 June 2015
Report