Home care services Report front cover
Home care services: what people told Healthwatch about their experiences
Find out what people have been telling Healthwatch about their experiences of home care services in our new report.
24 August 2017
Report
What's it like to live in a care home? Report Front Cover
What's it like to live in a care home? Findings from the Healthwatch network
Our new report provides a unique picture of how feedback from residents and families is generally being used by staff, managers and those running large groups of homes.
10 August 2017
Report
Graphic of a magnifying glass
Our public Committee Meeting July 2017 supporting materials
Find out what happened at our public Committee Meeting.
31 July 2017
Report
Speech bubble graphic
Making your voice count 2017
Read seven inspiring stories from our 2017 Healthwatch Network Awards, to show how your feedback is helping to change health and care for the better.
21 July 2017
Report
Graphic of a magnifying glass
Local complaints systems: how well are they working?
This toolkit is designed to help local Healthwatch scrutinise local complaints systems, make recommendations based on findings and follow through on the improvements they ask for.
12 July 2017
Report
Graphic of a magnifying glass
Our complaints process
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
29 June 2017
Report
Graphic of a magnifying glass
Our public Committee Meeting May 2017 - supporting materials
Find out what happened at our public Committee Meeting.
24 May 2017
Report
Speech bubble graphic
Autism services for children and young people - findings from the Healthwatch network
Our new report highlights the four most common issues that people have told local Healthwatch they want to see improve.
29 March 2017
Report
Our commitment to equality and human rights Front Cover
Our commitment to equality and human rights
Our remit covers all health and social care services and we work for everyone, not just those who shout the loudest.
27 March 2017
Report
Our business plan 2017-18 Front Cover showing a smily lady
Our business plan 2017-18
Our business plan outlines our plans for 2017/18 sets out how we, in partnership with local Healthwatch, will build on our work from last year, into the next 12 months and beyond.
22 March 2017
Report
Graphic of a magnifying glass
Our public Committee Meeting February 2017 - supporting materials
Find out what happened at our public Committee Meeting.
2 February 2017
Report
Speech bubble graphic
Dementia services - findings from the Healthwatch network
Over the past year local Healthwatch have spoken to people across the country about their experiences of dementia care - from help provided by GPs and pharmacists to support offered through hospitals and social care.
19 January 2017
Report