Magnifying glass over two apostrophes
What are people telling us: July to September 2020
Find out what the public has been telling us about health and social care from July - September 2020, including the issues people have faced accessing NHS dental services.
9 December 2020
Report
Magnifying glass over two apostrophes
Public Committee Meeting December 2020
Take a look at our papers for our December Committee Meeting.
7 December 2020
Report
590 people's stories of leaving hospital during COVID-19
Our new report with the British Red Cross looks at how well the new hospital discharge policy is working for patients, carers and healthcare professionals.
27 October 2020
Report
Our public Committee Meeting September 2020 supporting materials
Take a look at our papers for our September Committee Meeting.
9 September 2020
Report
COVID-19: What people are telling us about their care
Find out what the public has been telling us about health and social care from April - June 2020, including the key issues people have faced because of the COVID-19 pandemic.
7 September 2020
Report
The Doctor Will Zoom You Now: getting the most out of the virtual health and care experience.
Our insight report sets out the key findings from our work with National Voices, Traverse, and PPL as we explore people’s experiences of remote appointments since the start of the pandemic.
18 August 2020
Report
Our equality, diversity and inclusion statement and action plan
Equality, diversity, and inclusion are at the heart of our values. This statement and plan shows how we plan to ensure everyone should have a fair and equal experience using health and social care, particularly those who may face discrimination.
7 August 2020
Report
Our public Committee Meeting June 2020 supporting materials
Take a look at our papers for our June Committee Meeting.
3 June 2020
Report
Our advice on the NHS objectives for 2020-21
Each year, we share with Government the issues we believe should be included in the objectives for the NHS for the year ahead. Read our advice and find out how the NHS Mandate this has been affected by COVID-19.
31 March 2020
Report
What people are telling us: October - December 2019
Find out what the public has been telling us about health and social care from October to December. This briefing also looks at and examines emerging themes across services, focusing on healthcare for trans people, and access to wheelchair services.
11 March 2020
Report
Our Public Committee Meeting March 2020 supporting materials
Take a look at our papers for our March Committee Meeting.
6 March 2020
Report
What matters to people using A&E
Our latest briefing illustrates the chain of factors which impact on people's experiences in A&E.
20 February 2020
Report