In our new briefing - What happens when people leave hospital and other care settings? – we share what over 2,000 people told local Healthwatch about their experiences of being discharged.
The number of people visiting A&E in 2016 increased by 5.3% to 23.57 million. To better understand why more people have been visiting A&E, Healthwatch Reading spoke to patients to find out about their experience.
Read our response to National Voices research, which found that only 3% of people with one or more long term condition reported having a written plan for their care and support.
The research, conducted by the coalition of over 160 health and care charities, indicates that although information and communication has improved over time, many people are still not involved in decisions relating to th
A new report has found that general practices with the highest ratings for quality and safety are proactive about understanding the needs of their patients.
When Healthwatch Norfolk spoke to local veterans about their experiences of mental health services, they discovered a number of ways in which support could be improved for them.
In a speech tomorrow, Health Secretary Jeremy Hunt is expected to announce a new vision for the NHS outlining how technology will be used to make it easier for people to access care and support.
The Government’s aim is that every patient will be able to do a number of tasks to manage their health online or via an app by the end of 2018.
Across England changes are being made that aim to improve health and care for patients but what should your community expect when it comes to being involved in decisions that impact on local services.